Hotel Stelle Belle

Stelle Belle Co., Ltd. (hereinafter called “Company”) recognizes the importance of information on its customers (hereinafter called “User”) (name, e-mail address, address, phone number and age, etc.; hereinafter called the “Personal Information”), thoroughly protects the Personal Information and complies with the laws, regulations and guidelines, etc. relating to the Personal Information in order to earn User’s trust.。

Company hereby presents its basic policy relating to the Personal Information (hereinafter called the “Privacy Policy”) as follows and thoroughly complies with the Privacy Policy.

【Description of Company’s name and address and the name of its representative】
Stelle Belle Co., Ltd.
22201-5 Oaza-Kamishiro, Hakuba mura, Kitaazumi gun, Nagano Prefecture, 399-9211 Japan
Representative director and president: Suguru Furuhashi

1.Collection of Personal Information

On this site, Company requests User to enter his/her Personal Information and send it to Company in the following cases.

1. If User makes a reservation relating to the hotel business of Company;
2. If User registers him/herself as a member for e-mails, etc. from Company;
3. If User makes a request for various materials to Company;
4. If User answers a questionnaire from Company;
5. If Company requests User to provide Company with his/her Personal Information in any service other than the above services, Company makes such request after notifying User of the purposes of use of such Personal Information or announcing such purposes of use in advance.

2.Purposes of Use of Personal Information

Company uses the Personal Information provided by User only in the following cases.

1. If Company provides User with its services on Company’s website;
2. If Company provides registered User with information by sending it by e-mail, etc. to such User;
3. If Company analyzes the Personal Information to provide or improve Company’s website and Company’s services or products;
4. If Company confirms the identity of User or authenticates User as an individual;
5. If Company responds to, confirms or records inquiries, consultation or complaints from User; or
6. If Company obtains the consent of User in relation to Company’s use of the Personal Information.

3. Management of Personal Information

In regard to the Personal Information provided by User, Company takes necessary and appropriate security management measures such as prevention of loss or damage of such Personal Information (For details of the security management measures, please contact the person in charge specified in the “Article 5. Contact Information”). Company exercises necessary and appropriate supervision over its employees and contractors (including subcontractors, etc.) that handle the Personal Information.

In addition, Company does not provide or disclose, etc., the Personal Information to third parties, except in any of the following cases.

1. If Company obtains the consent of User in relation to such provision or disclosure, etc.;
2. If Company discloses the Personal Information to its contractors on whom Company imposes the confidentiality obligation to the extent necessary to achieve the purposes of use; or
3. If Company is required by applicable laws and regulations to disclose the Personal Information.

4.Request for Disclosure, etc. of Personal Data in Company’s Possession

If User requests Company to disclose, correct, make an addition to, delete, suspend the use of or erase his/her Personal Data in Company’s possession or to stop providing such Personal Data to third parties or to disclose the records on the provision of such Personal Data to third parties, etc., Company promptly responds to such request after confirming the identity of such User in accordance with the prescribed procedures.

If you have any question about the Privacy Policy or exercise your right under the Privacy Policy, please contact the person in charge specified in the “Article 5. Contact Information”.

5.Contact Information

In regard to any questions or complaints about Company’s handling of the Personal Information, please feel free to contact the following person in charge.